Considered the “Business Office”, staff members are available in the office Monday – Friday, 8 am – 5 pm. The office is closed on the weekends. Arrangements for admissions or discharges outside of these hours need to be made in advance with the office staff.
Please feel free to stop by our hospital office to pick up medications, documents such as health certificates, proof of vaccinations, Coggin’s forms, or to pay an invoice.
WCEH is proud to be 90% paperless. Most of our data/records are created and filed electronically (E). Some E-documents we produce (should you need them) include:
- E-Proof of Vaccination
- E-Accounting Charts (for end of year expensing), broken out by patient
- E-Receipts for credit cards and other payments
- Patient E-Charts and problem-oriented medical lists
- E Coggins (newest addition)
All of these documents can be emailed to the client upon request.
WCEH’s practice management software is on both mobile laptop computers that are used in the trucks during farm visits. At the end of each day, work performed on these mobile laptops is wirelessly transferred to the hospital’s main computer.
Most financial transactions can occur electronically(E), with invoicing, payment and proof of payment all occurring via email. All major credit/debit cards & Care Credit are accepted. We follow all necessary Red Flag protocols to protect the financial information you provide to our office personnel.
If you would like more information on Care Credit go to www.carecredit.com
Our procedure area contains our metal equine veterinarian stock. The“Stocks Room” was specifically designed by Dr. Mende for our specific needs. The room is heated with a radiant floor, so the stock could not be attached to the floor. Instead, it extends up and attaches to the ceiling. The doors and hangers are designed with standing procedures in mind. The small area between the stocks and the wall can contain a second patient if necessary. However, it is generally used to restrain a foal while the mare is having her medical needs addressed. The procedures area has both the safety of our patients and the Doctors in mind.
Our barn is constructed of primarily concrete block coated with heavy duty epoxy-based paint. The epoxy-based paint allows for easy clean-up. Most stalls have rubber matt flooring, minus a few stalls that are intentionally designed for contagious disease or the threat of such (it is very difficult to sanitize rubber). Two stalls are equipped with overhead flow systems for continuous IV fluid therapy. Three stalls are equipped with over-head hoists, although only one stall is in use at the moment. There is a 12’ x 12’ induction room (drop stall) with 8 inch thick padding, used to induce anesthesia, recover horses from anesthesia, and/or to perform quick knock-down procedures.
We have three (3) small 24’ X 24’ paddocks located behind the barn. Called our “No Run” turn-out, these paddocks are specifically designed to aid in the recovery of animals from injury or illness. No run turn-out is perfect for when a patient’s mental health will benefit from some time outdoors but their bodies must remain quiet. Once ready, the patient can then spend some time in one of our one-acre private paddocks before graduating into an even larger space or heading home.
Dr. Mende and assistants performing a chiropractic procedure on a horse
We are the proud home of one of the region’s only Equine General Anesthesia Surgery Suites. General anesthesia is delivered via isoflurane inhalation and all horses are given assisted ventilation. Depth of anesthesia is monitored using electrocardiography (ECG), arterial blood pressure and trained anesthetist. Maintenance hydration is delivered via intravenous fluid therapy during anesthesia.
Surgeries that cannot be performed in a field setting, due to the requirement of a sterile working environment, are performed in this area of our clinic. These procedures generally include any exploration of the internal body cavity (such as colic surgery, caesarian section, cryptorchid/retained testicle) or exploration of joints or other synovial cavities (arthroscopic surgery of joints or tendon sheaths).
We have our own laboratory where both routine and urgent laboratory tests are performed. These tests include:
- Electrolyte measurement
- Blood gas analysis
- Routine chemistry profiles
- Thyroid analysis
- Resting blood cortisol analysis
- Foal IgG analysis
- Complete blood counts with differentials
- Urinalysis with sediment
- Bacterial and fungal cultures with antibiotic sensitivities
- Lymes disease Quiktest
- Fecal egg counts
- Fecal occult blood tests
- Sperm counts and evaluation of transported specimens for artificial insemination
The laboratory is also where frozen semen samples are stored until needed and then thawed and evaluated before use.
We outsource some laboratory tests, such as hormone assays and Coggins testing. These samples are still processed in our laboratory (the blood must be spun and separated before shipping) and packaged for courier pick-up at the end of every day.
Exam Areas and Surfaces
To facilitate gait analysis and lameness evaluation of the horse, several surfaces may be utilized. We have intentionally installed various work surfaces at WCEH to aide evaluation and lameness detection.
Our flat, straight blacktop jog-out pad is generally used to detect problems within the horse’s feet and distal limbs.
Our firm, circular surface often facilitates detection of soft tissue inflammation in the distal limbs. Called “The Circle of Truth”, the stone dust round-pen is utilized.
The sand arena is available for either lunging or watching a horse with the weight and influence of a rider. Horses that perform poorly in soft footing compared to firm often have discomfort in their trunk or upper body. The sand arena is also used when performing pre-purchase evaluations.